FAQ

Questions, answered.

Everything you need to know before your visit. Don't see your question here? Call us at (831) 633-4335.

Do I need an appointment, or do you accept walk-ins?+

Appointments are recommended so Dominga can set aside enough time for your service, but walk-ins are welcome whenever the schedule allows. Call ahead to check same-day availability.

What should I bring to a color consultation?+

Inspiration photos are always welcome. If you're covering gray, going lighter, or correcting a previous color, come with clean, dry hair when possible so Dominga can see your natural base.

How far in advance should I book for a wedding or event?+

For quinceañeras, weddings, and other special-occasion styling, we recommend booking at least 2–3 weeks ahead — especially during spring and summer.

Do you offer consultations before a major color change?+

Yes. For big transformations or color correction, a short in-person consultation helps set realistic expectations and timing before your full appointment is booked.

What's your cancellation policy?+

We ask for at least 24 hours' notice if you need to reschedule or cancel, so that time can be offered to another client.

Do you carry retail hair products?+

Yes — professional haircare products are available in the shop. Ask Dominga for recommendations suited to your hair type and color.

Where are you located?+

10911 Merritt Street, Cabrillo Plaza, Castroville, CA 95012 — in Monterey County's North County. Get directions →